Disclosure

When you visit zenithdentalgroup.com, we automatically log limited technical data (such as IP address, browser type, and device information) to maintain site security and performance.

If you provide your name, email, WhatsApp, or phone number, we use it to:

• Send relevant information about dental tourism options, updates, and offers;
• Contact you via call, SMS, or WhatsApp to confirm consultation times or assist with your enquiry;
• Route inbound or scheduled calls to our internal coordination team or trusted overseas clinic partners while capturing caller-ID for anti-fraud and quality purposes.

We do not collect payment details or full medical records at this stage.

By submitting any form, messaging us, or calling our numbers, you:

• Consent to receive relevant communications (email, SMS, WhatsApp, or call) in response to your enquiry;
• May withdraw consent at any time by clicking "unsubscribe" in an email, replying "STOP" to an SMS, or messaging us directly;
• Can also email info@zenithdentalgroup.com to opt out.

Withdrawal of consent will not affect communications required to complete or confirm an existing booking you have requested.

We disclose personal data only when:

• Required by law or regulatory authorities;
• Necessary to perform our facilitation services (e.g., providing your contact details to an approved clinic or facilitator in Vietnam, Thailand, or another partner country under PDPA-compliant safeguards);
• As part of a business restructuring, transfer, or merger, subject to equivalent data protection obligations.

We never sell or rent your personal information to unrelated third parties.

We rely on trusted service providers for core operations, including:

• Cloudflare – secure hosting and network protection;
• Ringba – call tracking and recordings (stored securely);
• Google Analytics and Microsoft Clarity – website analytics;
• Meta Ads and Google Ads – remarketing and attribution (hashed identifiers only).

These providers may process or store data in jurisdictions such as the United States. Where data is transferred overseas, we ensure recipients provide a comparable standard of protection under the Singapore Personal Data Protection Act (PDPA).

We implement security arrangements consistent with PDPC and ISO/IEC 27001 standards:

• TLS 1.2+ encryption for data in transit;
• AES-256 encryption for stored data;
• Role-based access controls and multi-factor authentication;
• Regular security reviews and access audits.

Our breach response follows a four-step model: contain, assess, notify, and review, in accordance with PDPA requirements.

The website uses first-party and third-party cookies (_ga, _fbp, cf_*, rl_*, rudder_*) and equivalent local-storage technologies to provide analytics, secure browsing, and personalised advertising.

You can disable cookies through your browser settings, though some site functions may not work properly.

Tracking technologies are used only in compliance with PDPA and international privacy guidance.

Our services are intended only for individuals aged 18 years or older.

We do not knowingly collect data from minors and will delete such information upon discovery.

We may update this Disclosure periodically. Material changes will take effect 30 days after posting, with notice via website banner or direct communication to opted-in users.

Zenith Care Global Pte. Ltd. (trading as Zenith Dental) is a facilitation and coordination service.

We earn service-based commissions or marketing fees from our partner clinics; patients are never charged by us for medical services.

Independent overseas clinics are solely responsible for all clinical outcomes.

Example savings and pricing figures (such as "up to 80% cheaper") are indicative only and vary by case and country.

Inbound and scheduled callback calls may be recorded after a spoken notice. Recordings are retained for quality assurance, dispute resolution, and compliance.

Savings and clinical outcomes vary by individual; no guarantee is made or implied.